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Financial Services Authority
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11	C O M P L A I N T S P U B L I C AT I O N R E P O RT The Financial Conduct Authority (FCA) requires financial services firms to report on the number of FCA reportable customer complaints they receive on a half yearly bas Add to Reading List Source URL: www.shawbrook.co.uk Language: English - Date: 2016-03-04 08:49:32 Economy Consumer behaviour Consumer complaint Customer experience management Shawbrook Bank Financial Conduct Authority Academia Economics
12	http://info.pensionsage.com/rp/212/process.clsp?t=2290DFCCBDAF1E7CDC0160201CBE82407.pdf Add to Reading List Source URL: www.crossborderplans.com Language: English - Date: 2016-05-06 09:28:57 Economy Money Finance Pensions Financial services Pension funds Pension Personal finance Social law European Insurance and Occupational Pensions Authority Defined contribution plan
13	Consultation response: SRA Regulation of consumer credit Response by the Money Advice Trust Date: December 2014 Add to Reading List Source URL: www.moneyadvicetrust.org Language: English - Date: 2015-01-13 03:56:05 Economy Finance Money Financial services Bankruptcy Collection agency Debt Financial Conduct Authority Solicitors Regulation Authority
14	IRVINE CAMPUS HOUSING AUTHORITY Add to Reading List Source URL: www.icha.uci.edu Language: English - Date: 2015-03-10 20:28:21 Economy Financial services Money Banking Payment systems E-commerce Direct debit Accounting systems Debit Bank account Bank Cheque
15	kEY fACTS Combined IDD V8 Add to Reading List Source URL: www.ryburne.co.uk Language: English - Date: 2016-07-29 15:41:49 Economy Finance Money Types of insurance Financial institutions Insurance Financial Services Compensation Scheme Mortgage loan Legal expenses insurance Financial Conduct Authority General insurance
16	How Widespread and Predictable is Stock Broker Misconduct?∗ Craig McCann, PhD, CFA† Chuan Qin, PhD‡ Mike Yan, PhD, CFA, FRM§ Abstract Add to Reading List Source URL: slcg.com Language: English - Date: 2016-06-02 16:19:24 Economy Finance Money Investment Financial services United States securities law Self-regulatory organizations Brokerage firm Financial Industry Regulatory Authority Stockbroker Yield spread premium
17	FCAFEES (PAYMENT SYSTEMS REGULATOR) (NO 2) INSTRUMENT 2016 Powers exercised A. Add to Reading List Source URL: www.handbook.fca.org.uk Language: English Economy Payment systems Money Finance Merchant services Interchange fee Payment Financial Conduct Authority
18	Financial Services Ombudsman Annual Report 2014 Financial Services Ombudsman Annual Report 2014 Presented to the Oireachtas under Section 57BR of the Central Bank and Financial Services Authority of Ireland Act, 2004 Add to Reading List Source URL: www.financialombudsman.ie Language: English - Date: 2015-07-16 09:10:46 Legal professions Ombudsman Government Dispute resolution Ethics Financial Ombudsman Service Ombudsmen in Australia
19	FSB Report on Consumer Finance Protection Add to Reading List Source URL: www.housingfinance.org Language: English - Date: 2011-11-09 03:51:27 Economy Finance Money Systemic risk Great Recession in the United States Presidency of Barack Obama Financial services Consumer protection Consumer protection law Financial crisis of 20072008 Financial Services Authority DoddFrank Wall Street Reform and Consumer Protection Act
20	THE FINANCIAL SERVICES PRACTITIONER PANEL ANNUAL REPORT Add to Reading List Source URL: www.fca-pp.org.uk Language: English - Date: 2015-04-15 10:28:52 Economy Finance Money Economy of the United Kingdom HM Treasury Financial Ombudsman Service Financial Services and Markets Act Financial literacy Financial Services Authority

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